Enso Connect

Overview

Based on analysis of Enso Connect's public product pages and integrations documentation as of June 2026, Enso Connect is a guest experience platform operating across 60,000+ active properties in 50+ countries. The core product is EnsoAI, an AI agent that manages guest communications from initial inquiry through post-checkout across Airbnb, Booking.com, VRBO, WhatsApp, SMS, email, and phone within a unified inbox. The AI operates in two modes: Copilot (drafts responses for human review) and Autopilot (fully autonomous). The platform includes Boarding Pass — a branded guest web app for contactless check-in, digital guidebooks, and revenue-generating upsells (early check-in, late checkout, stay extensions, and add-ons) — automated event-triggered workflows, guest ID verification and local-authority reporting, smart lock integrations, and an analytics dashboard covering response times, upsell revenue, and guest sentiment. Pricing is quote-based; no public plan tiers or rates are published on the official site.

Target audience

use cases

multi-property guest communication automation, upsell revenue generation, contactless check-in, guest screening and verification

geographies

global (50+ countries)

max properties

null

min properties

1

Pricing

Pricing not yet independently captured. Check the current plans on the official site .

Features

core

Unified multi-channel inbox (Airbnb, Booking.com, VRBO, WhatsApp, SMS, email, phone), EnsoAI agent — Copilot (human-reviewed) and Autopilot (fully autonomous) modes, Automated guest workflows triggered by booking events, Boarding Pass — branded guest web app (check-in, guidebooks, upsells), Contactless check-in and check-out, Digital guidebooks

analytics

Response time tracking, Upsell revenue reporting, Guest sentiment analysis

compliance

Guest ID verification, Local authority reporting, Damage waiver management

monetization

Automated upsells (early check-in, late checkout, stay extensions, add-ons), Custom fees, security deposits, and damage waivers

Integrations

• Avantio
• CloudBeds
• Escapia
• Guesty
• Hostaway
• Hostfully
• Hostify
• LMPM
• Lodgify
• Mews
• OwnerRez
• Rentals United
• Smily
• Streamline
• Track
• VRBO
• Airbnb
• Booking.com
• WhatsApp
• SMS
• Email
• Akiles
• August
• igloohome
• Kwikset
• Lockly
• Nuki
• Salto
• Schlage
• TTLock
• Wyze
• Yale
• Minut
• NoiseAware
• Autohost
• Truvi
• Clearing
• Guesty Pay
• Stripe
• Localbird
• Turtle Pedicab